Knowledge and experience of specialists. Examples of professional skills and abilities in a resume

A resume is one of the most important stages of hiring. It is based on this document that HR managers conduct the initial sorting of candidates, make a first impression and subsequently invite them for an interview. Your resume should be written in such a way that a potential employer has a complete picture of your knowledge, experience and skills. At the same time, there is no need to overload the image of a good employee with unnecessary information.

Finding a balance is difficult, especially when you want to stand out from the crowd of candidates. Even the most creative approach requires a logical design. A carefully written resume has every chance of “hooking” an employer. Filling out the candidate’s skills plays an important role in this.

What are core, specialist and additional skills?

key skills characterize what kind of employee you will be in general. This section often includes the “standard set of a seeker” - determination, stress resistance, self-discipline, learning ability... These phrases have long turned into a meaningless formality. Every applicant wants to show his best side, turning his resume into a description of a superman.

Skills must be selected and prescribed for a specific vacancy. Decide which characteristic is critical to the job. It is advisable to choose no more than three main qualities. For example, working as an animator requires a high level of communication skills. It wouldn’t hurt to indicate this skill as a key one. When applying for a position as a bank branch manager, be prepared to deal with difficult situations. Accordingly, it will be important for the employer to know that you are stress-resistant.

When describing key skills, don't limit yourself to one word. Make a sentence about each that will complement the image. For example, the standard “analytical mindset” can be turned into “the ability to find the best way out of difficult situations and effective time management.” However, don't get carried away by long descriptions: they can be included in the .

Skills and abilities in a resume - what to write?

The easiest option is to rephrase the requirements that the employer provided in the job description. This way, you don’t have to think about what skill your potential boss considers the main one: everything is already indicated for you. You just need to think about the presentation.

Three groups of skills can be distinguished: management, communication and research. Depending on the type of vacancy, in the resume must one of them prevail. These qualities are often additionally checked using. Let's look at each group in more detail.

Managerial

The applicant is going to work with entrusted subordinates. He knows which specialists are suitable for him, knows how to organize the work of the department and personally leads the team to the goal. The requirements for such a candidate are always particularly strict, and the attention from recruiters is increased.

Key skills to mention include:

High-quality organization of the work process. You can give a short example of how you handled this task in a previous place;

Independent decision-making and full responsibility for them. Managers are expected to make smart decisions, not constant consultations with senior management. The ability to admit mistakes reinforces the employee’s honesty and responsibility;

Negotiation skills are important for any leader. This concept can include both the resolution of conflict situations at work and external transactions with partners.

Experience in motivating subordinates will be a good bonus to additional skills. Team building is a popular means of strengthening relationships between employees. If you have had experience in conducting similar events or have successfully implemented an incentive system, please briefly describe it.

Communication

Required in a very wide range of positions - from sales consultant to teacher. The right approach to the client is the key to successful cooperation. And an employee who knows how to put people at ease is also good at smoothing out conflicts.

Good core skills include:

Sales experience, if the vacancy involves similar work;

Competent oral and written (if necessary, business correspondence) communication. Having a voice is a big advantage;

Skills to concentrate and hold a person’s attention for a long time;

Knowledge of foreign languages if the company cooperates with foreign clients.

Remember that communication skills are not only manifested in friendliness and active communication. It is also important to listen and understand the client, to show tact and patience in the dialogue. All this can be specified in additional skills.

Advice: phrases like “I can find an approach to difficult clients” are better to be more specific. Remember the most remarkable such case and describe it in a nutshell for the employer.

Research

Many employers value employee autonomy. If you are faced with a problem that does not directly concern your superiors, try to solve it yourself before asking for advice.

Research skills demonstrate to the employer that the applicant knows where to look for data, and based on the information received, he is able to draw conclusions and come to the right decision. Such skills are most often needed by technical workers.

Include:

High-quality processing of large volumes of new information;

Identifying and solving problems of paramount importance;

Knowledge of professional resources. For example, programmers could list where they most often go for information;

Work in different directions. Such multitasking is sometimes required by the specifics of the position.

If you have a well-developed imagination, put yourself in the employer's shoes. Which applicant would you like to receive? What qualities should he show first? Write down the answers, analyze and compare with the requirements. This will be a good help when creating a resume.

Let's sum it up

The skills section is designed to reveal the applicant as a professional. Skills are divided into key, special and additional. In the first paragraph there should be no more than three, and in the rest - no more than five. Choose only the most important things. Adapt to a specific vacancy and the specifics of the enterprise.

Don't write too formulaically and dryly, but don't go into unnecessary details. If you have something to support your achievement, give an example in one short sentence. If necessary, check the requirements for similar vacancies. Be sure to rephrase and include in your resume every requirement for the job you are applying for.

What skills do employees need to develop to ensure that their activities bring maximum benefit to the company throughout the working year? And how can you help team members acquire these skills if they don’t have them?

The consulting company CEB, in its analysis of the activities of 20,000 employees of various companies around the world, highlighted the main difficulties that work groups currently face.

The biggest problem: While managers talk about the pressure to increase their employees' performance by another 20%, their subordinates believe that they have reached their maximum productivity. More than two-thirds of respondents say their jobs have become more challenging, 80% of employees report an increase in workload, and 55% of respondents say they are no longer able to cope with such stress.

How can companies achieve their desired goals, given the fact that most employers do not plan to hire new employees in 2013?

According to CEB, the solution lies in developing the necessary skills among the most capable employees. The SEV company identifies three main trends in the modern business world:

Frequent changes at the organizational level, including increasing financial uncertainty and ongoing workforce reductions.
Work is becoming increasingly connected. We are talking about creating universal work groups and cross-functional departments, working in teams and geographically dispersed groups.
Increasing the amount of work, requiring additional knowledge, including the development of new information technologies. Work becomes less monotonous and employees have access to more information.

According to CEB, in order to cope with these challenges (and at the same time achieve greater productivity) in 2013, company employees will need 10 Essential Skills:

Ability to prioritize
Skill to work in team
Understanding the specifics of the company, its structure and areas of activity
Ability to effectively deal with emerging problems
Ability to analyze your actions
Ability to predict events
Ability to influence
Decision making skills
Fast learner
Technical literacy

What can you do to help your employees develop these skills?

Changes: To ensure your employees can anticipate, prioritize and cope with frequent change at all levels, incorporate training into every project.

Training should be as important as achieving the team's goal on every project. At the end of the project, check what they have learned. Set “over-the-top goals” for employees to continually expand their existing skills.

Cooperation: Encourage collaboration by creating work networks, introducing work flows and techniques, and providing clear guidelines and technical tools for collaborative activities.

Spend time developing teams that will function both internally (within the company) and externally (working with third-party companies and contractors).

Identify which employees have the greatest ability to collaborate and leverage them to build internal and external work networks.

Work requiring intensive knowledge: Provide employees with access to the information they need and help them develop the skills to make effective decisions and use modern information technologies in their work. Determine which employees are best at learning new information and assign them to train the rest of the employees.

While these steps will take up some of your time, they will ultimately help your employees learn to make their own decisions, work effectively as part of a team, and handle greater responsibilities—which in turn will ease the burden that small business owners face.

Life is a very complex and confusing thing. You can’t live a day without the necessary skills and abilities that make us more productive and happy. In this article we will look at the most necessary skills that a person can have with confidence.

Survival Skills

It's corny, but it's true. Even if you never have to spend the night in the forest and catch fish with your bare hands, sooner or later the issue of preparing food or providing first aid will be on the agenda. And now you can get lost not only in the forest, but also in the metropolis.

Self-development

Man by nature is a lazy creature and does not like to leave his comfort zone. If we don't push ourselves to move forward and improve both mentally and physically, we are doomed to failure. This applies to work, personal relationships, health - everything that life consists of.

Ability to make informed decisions

As well as accepting their consequences. Yes, a person is not a robot, he cannot always be guided by cold calculation and iron logic, which is wonderful. But balanced and thoughtful decisions are often the most correct, whatever one may say.

Self-discipline

Without it, a person becomes his own worst enemy. Systematic lateness to work, missed deadlines, damaged relationships with people, health problems - there are a lot of consequences.

The ability to correctly express your thoughts

It doesn’t matter - in writing or orally. Until you can clearly convey your thoughts to other people, the chances of being heard and understood are close to zero.

Communication skills

Even if you are a complete introvert, communication with people still awaits you around every corner. You have to contact them every day and you need to be able to do this at the proper level. Without this skill, it is impossible to achieve your goals and objectives in life, which is clearly not part of the plans of a sane person. Yes, many geniuses were sociopaths, but their genius became known after death. Communicate productively!

Information analysis and critical thinking

In our technologically advanced times, the amount of information is simply off scale. This is not bad, because among it there is a lot of useful and vitally important, but without your critical assessment and systematization it will simply become unusable.

Ability to make money

Yes, happiness does not come from money, but it is also impossible to live without it. It’s not always possible to get the desired position and salary, but this is not a reason to sit on the couch and procrastinate. Moreover, financial independence is the first step on the path to freedom.

Rest

Without quality rest, there can be no talk of productivity in business. First of all, this is sleep, which we need physically. But psychological relief should also be present: reading books, walks, travel, music - whatever.

Ability to set specific goals

Without them, a person is like a boat in the middle of the ocean in a storm. To achieve anything in life you need to clearly understand your goal and go towards it. Even if it’s something global and will take years, it’s not scary. You just need to make a plan and develop a strategy by breaking one big goal into parts. If it's really worth it, you'll get closer to it every day.

All of the above plays a huge role in our lives, making it more meaningful and successful. None of the skills are given to us at birth; it takes a lot of effort to acquire and develop them.

Resume (CV)- this is your business card, the correct composition of which determines whether you get the job you want or not. It is very important to approach writing a resume responsibly, because it can be the decisive factor in hiring you for a job.

In this article, we will look at specific skills and abilities for a resume, and also give you tips and recommendations for correctly filling out these resume fields. At the end of the article you can download a standard resume template.

If you are interested in the question, you can read more about it in the article.

Education, experience, positions held in previous positions are mandatory parts of a CV. It is unacceptable to write a good resume without describing the most important skills of a specialist. You need to describe these skills in such a way that a potential boss has an irresistible desire to hire not just anyone, but you.

1. Key skills and abilities for a resume

Those key skills that are reflected in your resume will definitely become the object of attention from the employer. Previous work experience and education will not always be able to reveal information about the skills that you possess.

The correct approach to filling out this section of your resume will allow the employer to understand, even without personal communication, that you are exactly who he needs.

There are no common core skills that are suitable for any job or profession. Those who cannot formulate their own professional strengths can indicate the following skills and abilities:

abilities for interpersonal business communication;
organization and planning of working time;
attention to detail;
analytical skills necessary to find solutions to problem situations;
showing flexibility;
management skills
business leadership skills.

Don't forget that an employer may only require some of these skills, which he usually specifies in his own job offer. It is much easier to reformulate the employer's requirements into your key skills.

2. Skills and abilities for sellers, consultants, secretaries, bank employees...

Applicants for sales positions, managers and consultants, as well as other positions that require regular communication with people, can indicate as their own skills and abilities:

having successful experience in sales;
time management skills;
competent speech, ability to persuade;
effective communication skills;
finding an approach to the client and reaching compromises;
ability to learn and perceive information;
the ability to listen to the interlocutor and give him competent advice;
display of tact and tolerance;
creativity.

If you have information that the employer cooperates with foreign clients, knowledge of foreign languages will be your advantage. Be sure to indicate this on your resume.

Service workers must possess the quality communication, analytical and decision-making skills required to provide care. Any activity of such employees should be aimed at satisfying the interests of the client, which requires the applicant to be results-oriented, able to work under personal pressure and initiative.

Also, the employer will certainly be attracted by the resume of a candidate who will have knowledge of foreign languages, own a computer, conduct business correspondence, be attentive and interested in the overall result of the company's work.

3. Leadership skills: manager, manager, director, administrator...

You should start working on your resume by identifying those skills whose presence is of fundamental importance for a specific position.

Employers check managers with special care, often placing exaggerated demands on them. Those who wish to take a management position should indicate the following skills as skills:

ability to resolve conflicts;
optimal organization of the work process;
independent decision-making and responsibility for them;
presence of critical thinking;
efficiency of time and labor resources management;
staff motivation skills;
strategic thinking;
effective negotiations;
communication skills and the ability to build trust.

The applicant can add to this group those professional traits that he considers his strength.

In this case, professional skills and personal qualities must have a clear distinction, because the question about the applicant’s personal qualities will certainly come from the employer, and their identity with professional skills will not allow them to create a positive impression of themselves.

The list of skills can be supplemented by the ability to simultaneously perform several tasks, the ability to distribute responsibilities and control their implementation.

4. Skills and abilities for teachers leading seminars and trainings...

Slightly different skills and abilities should be characteristic of teachers leading seminar classes. Such people should be:

capable of motivation;
highly proactive and energetic;
masters of concentrating people's attention on certain phenomena for the required time;
flexible and patient;
capable of organizing the work process.

In addition, you can specify that teachers must have competent speech and clear pronunciation, and be good interlocutors in personal communication.

The main task of this category of workers is to establish contacts.

5. Skills and abilities for technical specialists: programmers, system administrators...

The skills that technicians must have are completely individual.

For example, system administrators are required to monitor the operation of all company computers, which requires him to:

carrying out diagnostic measures regarding subordinate equipment;
constant monitoring of possible risks;
proficiency in English at a technical level;
ease of perception of information flows.

6. Skills and abilities for accountants, auditors…

Professionals who aim to obtain accounting-related positions must have a clear understanding of the employer's requirements. An accountant must have:

analytical thinking;
organizational skills to create a work algorithm;
constant analysis;
competent planning;
increased attention to detail and detail;
ability to determine the degree of priorities;
identification of priority tasks;
skills in working with representatives of control authorities.

7. Skills and abilities - examples for lawyers

Workers in the field of jurisprudence can indicate in their resume:

knowledge of legislation;
skills in drafting contracts and documentation;
use of legal electronic databases;
ability to work with control authorities;
search for compromise solutions;
setting goals and striving to achieve them.

8. Special skills and abilities for a resume

The ability to establish oral and written contact with counterparties, high achievements in the field of service, organization of the work process, the presence of public speaking skills and many other skills will be assessed by the employer.

Each of them is looking for an employee who will be motivated by the overall result, will show initiative and high energy in solving emerging issues, will be a pleasant and competent interlocutor, able to immediately make a decision, give an answer and be responsible for every word.

Applicants may indicate in their resumes:

presence of leadership qualities;
availability of technical knowledge;
project organization and management skills;
marketing abilities.

9. General skills and abilities

There are a number of general skills that professionals can possess. Their list is generalized and is not suitable for all specialties.

However, I think this list will be useful for you; perhaps you will find exactly the skills and abilities that you want to indicate in your resume. These include:

foreign language proficiency (language and degree of proficiency);
programming abilities;
budgeting;
competent business communication (oral and written);
working with customer databases, including from the level of their creation;
efficiency in searching for information;
development of plans;
analytical actions based on sales (including those performed by competitive organizations);
procurement skills;
skills in conducting inventory processes;
availability of abilities in merchandising;
work with commercial proposals;
negotiation skills;
training and motivating colleagues;
making forecasts;
pricing skills;
direct sales skills;
persuasion skills;
telephone sales skills;
skills in working with individual computer programs: Excel, Word, Photoshop, 1C, etc. ;
ability to object;
use of primary data;
handling office equipment;
development and implementation of advertising and market research campaigns;
legal expertise;
scrupulousness in preparing reporting materials;
collection and preparation of statistical information;
ability to organize processes;
readiness for team work;
independence of decisions;
organization skills;
ability to use persuasion methods.

Each individual specialty is characterized by certain abilities. Among those presented, there will certainly be those that suit you and the position that has become your choice. These skills can be used to include on a resume.

10. Correct compilation of a basic list of skills and abilities

Advice: when searching for the desired position, you should not limit yourself to a single resume; it is better to constantly modify it in relation to the vacancy. The presentation of skills on the main resume and the one you create for an individual position should be different.

In the main version of the CV, suitable for most positions, skills should be listed as follows: the “Skills and Achievements” column is the completion of the “Work Experience” column, i.e. skills are a consequence of professional experience.

Let's say you worked as a marketer and are now looking for a vacancy for this position, you need to write a list of the benefits that the new boss will receive by hiring you for this position.

Professional skills and abilities for a resume example for a marketer:

conducting marketing research;
analysis of the market situation and consumer desires;
ability to develop ideas for assortments.

The list should not be very long and detailed - the main points will suffice. A recruiter reading your CV should understand that your main skills are a consequence of your professional experience, so don’t make things up. Let's imagine that you were a simple employee, and write that you know how to organize work. No one will believe you, and the recruiter will simply ignore you.

11. Don’t confuse the description of your abilities and personality traits

Punctuality, communication skills and responsibility should be indicated in the “About yourself” column. The “Skills and Achievements” column is needed only for information related to job obligations.

In the “Professional skills” section, you must indicate the basic skills acquired at your previous job or at a university. Here you can indicate your achievements. The section should reveal you as a specialist. In other words, this section should describe your “Qualifications”.

If you describe your skills, you will make your CV more attractive. After reading this section, the potential boss should clearly understand that the company needs you and you definitely need to be called for an interview. You need to attract him with your knowledge and abilities. If you want this to happen more often, listen to our advice:

The “Qualifications” item should be placed exactly after the “Education” item. This is at least logical.
This section must be modified for any new vacancy. You only need to record abilities that are suitable for the position you are looking for.
Don't make yourself out to be one-man band, carefully indicating the entire list of its advantages. Indicate a few (4-8) key ones, that's enough. If you want to express some skills, you will have to sacrifice others.
Initially, describe those abilities that are most consistent with the position you are looking for.
Write the list in a way that is easy to read.
You need to use the same definitions and phrases used by the potential boss in the ad.
When describing skills and abilities, you need to start phrases with the words “have experience”, “know”, “possess”, etc.
There is no need to write about your features; there is a special section for them in your resume.

Attention: so-called “headhunters” are looking for rare employees. They are generally not interested in the candidate's experience, they are looking for specific benefits provided to them.

12. Skills and abilities for a resume example for an HR director:

Ability to build communications within the company. Ability to quickly manage departments and projects. Organization of consultations and business trainings.

A new skill can be written from a red line, this will make your text easier to read, although it will take up more space. If you correctly describe your skills and abilities, this will significantly increase the chance that you will be called for an interview.

Although education and experience are a very important part of a resume, they cannot create the impression of the right employee.

It is not enough for a hirer to know where you studied and received professional experience. He needs to know exactly what you can do and how you can be useful to his company. So, correctly described basic skills greatly increase the likelihood of getting the coveted job.

Core competencies are the combination of your skills and abilities needed to accurately perform your job requirements. So carefully chosen and correctly worded phrases can help your resume stand out from many similar documents.

While working, try to gain skills, study additionally and get certificates. In this case, you will be able to really arouse the interest of the hirer and get a higher probability of being hired.

We hope these resume skills and abilities examples help you.

13. We indicate specific skills and abilities in the resume

Now imagine that you are writing a CV for a specific position in which you have a keen interest. Then the list of core skills should be treated as a list of specific, rather than general, skills.

Read the announcement very carefully. What do you need to be able to do to be hired for this position? Do these requests match your skills and experience? This must be indicated in the “Skills” column.

However, simply rewriting the requirements on your resume and framing them as your own skills is a bad idea. The recruiter will immediately guess that you have decided to take a “let it go” approach to your resume. Change this information, make it more specific, add something that was not specified by the employer, but could benefit this company.

For example, if you see a requirement - fluency in English, then mention the ability to organize obtaining a visa for the boss (if this is the case, of course). After all, if the employer and his assistants correspond in English, this may indicate that there are business partners from other countries, and in this case, the ability to organize a visa will arouse the interest of a possible boss.

Also remember that nowadays a recruiter will probably look for candidates using keywords, so you need to write a description of skills so that it contains phrases that are in the text of the job description.

Key skills in a resume are usually a separate block in a resume. It indicates what was not included in the job description in the work experience, but is important for the future employer. We are talking about professional skills, i.e. skills important for performing professional duties. In another way, they can be called competencies. Competence is a skill that you may not have used, but which you can update at the right time.

Types of Key Skills

Skills show what can you do, and not what kind of person you are. It is important to distinguish between key skills and personality traits. A common mistake is to confuse skills with personal qualities and indicate, for example, stress resistance, responsibility, etc. along with negotiation skills.

Key skills in a resume can be divided into groups:

Communication skills, negotiation skills, business communication;
Organizational skills, planning skills, resource allocation, project management;
Leadership qualities, people management skills;
Analytical skills, idea generation, strategic thinking;
Applied skills; Skills specific to a particular professional activity.

Key skills in a resume

Communication skills:

Negotiation skills
Dispute resolution skills
Conflict resolution skills
Claim handling with clients, handling objections
Public speaking skills
Ability to persuade
Correct oral and written language

Organizational skills:

Project management
Ability to multitask
Strategic planning
Budgeting

Leadership skills:

Leading people
Employee motivation

Applied skills:

Experienced PC user, knowledge of MS Office
Business correspondence
Office work, personnel office work
Foreign language skills
Knowledge of legislation, ability to work with legal frameworks
Knowledge of GOSTs, SNIPs
Touch typing (Russian, English)

As in general, when indicating key skills in a resume, you must adhere to the principle relevance. Key skills must match the purpose of the resume. There is no need to list all your skills, regardless of the vacancy for which you are applying. Indicate only the skills that are professionally relevant for a specific vacancy.

Use language from the job description. This is necessary so that your resume is well searched by the recruiter using filters.

Organize your skills into an easy-to-read list. Don't go overboard with listing a large list of skills. This may give the impression of a formal approach to writing a resume and indicate your inability to isolate the main thing.

Key skills in a resume: examples

Below are examples of indicating key skills from applicants’ resumes, indicating the position:

Project manager

Project management
Organization of events
Teamwork skills
Working with large amounts of information
Budgeting
Negotiation
Multitasking
Experience of international contacts

Head of Sales Department

Sales management
Personnel Management
Searching and attracting clients, active sales
Sales skills
Negotiation
Sales analytics
Organizational skills

Director of logistics

Personnel management, motivation, certification
Organizational skills
Warehousing, transport logistics, safekeeping
Cost management
Experience interacting with licensing authorities
Experience interacting with government regulatory authorities
Project management

Shop assistant

Sales skills
Knowledge of cash discipline
Merchandising
Teamwork
Ability to train other people
Experienced PC user

Chief Accountant

Experience in managing several legal entities simultaneously;
Accounting and tax accounting, reporting
Currency operations
Knowledge of accounting, tax, labor legislation
Experience in passing inspections (desk, on-site, counter)
Accounting restoration experience

Foreign trade specialist

Negotiation
Preparing and conducting presentations
Drawing up and concluding contracts
Working with customs authorities
Contract Law
Currency control

Driver

10 years of accident-free driving experience
Experience working on luxury cars
Excellent knowledge of routes in St. Petersburg and the region
Excellent knowledge of car design
Working with travel documents
English - Intermediate